Success Stories

Collaboration IconSharing Success Stories, Lessons Learned and Innovations in Healthcare across New England

Healthcare providers throughout New England are continuing to improve the efficiency, quality and safety of the care they provide. With support from the New England QIN-QIO, healthcare communities are making great strides towards patient-focused, sustainable health systems.

Click on the titles below to read our most recent stories.

“Punch-a-Bug” Trivia Game Well Received By Mainers

According to the Centers for Disease Control and Prevention (2017), “at least 80 million antibiotic prescriptions each year are unnecessary, which makes improving antibiotic prescribing and use a national priority.” To meet this urgency, the New England QIN-QIO Antimicrobial Stewardship Team in Maine developed a more interactive and engaging way to teach healthcare providers and … Continue reading “Punch-a-Bug” Trivia Game Well Received By Mainers

“Life Story” Questionnaire Helps Improve Quality of Care for Nursing Home Resident with Dementia

In preparation for a Quality Assurance and Performance Improvement (QAPI) Program, the New England QIN-QIO Nursing Home Lead in New Hampshire offered to provide on-site coaching to a team at a 60- bed skilled nursing facility. To initiate the new QAPI program, the Nursing Home Lead recommended that this facility’s initial project focus on reducing … Continue reading “Life Story” Questionnaire Helps Improve Quality of Care for Nursing Home Resident with Dementia

DSME Program Promotes Better Health and Social Support for Beneficiaries with Diabetes

Diabetes Self-Management Education (DSME) programs, developed by the American Association of Diabetes Educators, have been proven effective for participants who want to manage their Type 2 diabetes and related conditions. Conducted by Diabetes Educators, the classes help participants deal with issues that relate to their health and diabetes, such as diet, blood sugar levels, medications, … Continue reading DSME Program Promotes Better Health and Social Support for Beneficiaries with Diabetes

Pharmacist Receives Patient Safety Award for Outstanding Achievement and Commitment to Antibiotic Stewardship Program Across a Healthcare Network

At least two million people in the U.S. are infected with antibiotic-resistant bacteria and at least 23,000 people die each year as a result. Due to this growing health threat, healthcare providers and communities are increasingly emphasizing the need to implement Antibiotic Stewardship programs. Despite this intensifying need, other competing priorities and limited resources can … Continue reading Pharmacist Receives Patient Safety Award for Outstanding Achievement and Commitment to Antibiotic Stewardship Program Across a Healthcare Network

CT SNF Exceeds Antipsychotic Medication Reduction Goal

Connecticut Skilled Nursing Facility Exceeds Antipsychotic Medication Reduction Goal through Implementation of Robust Performance Improvement Plan (PIP) Lutheran Home of Southbury is a skilled nursing care community in Connecticut with a focus on Alzheimer’s and dementia care. In an effort to enhance the clinical and social well-being of their residents who suffer with moderate to … Continue reading CT SNF Exceeds Antipsychotic Medication Reduction Goal

Cross-Setting Collaboration Improves Nursing Home Discharges Back to the Community

When a resident is discharged from a skilled nursing facility, efforts to avoid re-hospitalization go beyond the nursing facility; it takes a community effort to keep a resident at home. With a rise in readmissions from nursing home discharges to the community, a group of key stakeholders in southeastern Massachusetts are working together to help … Continue reading Cross-Setting Collaboration Improves Nursing Home Discharges Back to the Community

Patient Benefits from New Hampshire Diabetes Self-Management Program Workshop

Earlier this year, New Hampshire staff members from the New England QIN-QIO led a six-week Diabetes-Self-Management Program (DSMP) workshop at a primary care practice in Claremont, NH. This workshop was held for patients of the practices who had been diagnosed with pre-diabetes or diabetes. The need to hold the workshop was pressing, as all of … Continue reading Patient Benefits from New Hampshire Diabetes Self-Management Program Workshop

Collaborating to Help Rhode Island Nursing Facilities Reduce Antipsychotic Medication Use

In Rhode Island, the New England QIN-QIO Nursing Home Team convened staff from local nursing facilities who were struggling to reduce antipsychotic medication use among their resident population. During this meeting, held in January 2017, the QIN-QIO team incorporated input and participation in collaboration with the New England QIN-QIO Quality Improvement Initiative Lead, to offer technical support to attendees in an effort to help the challenged facilities to reduce their antipsychotic rate.

Achieving Successful, Full Year MIPS Reporting as a Specialist

The Eye and Lasik Center in Greenfield, Massachusetts reached out to the Massachusetts Quality Payment Program (QPP) Team for assistance with successfully reporting to MIPS for a full year. As part of this effort, the MA QPP Team helped the group to identify appropriate improvement activities based on existing clinical practice improvements, including: workflow redesign, patient experience and engagement.

DSMP Program Helps Low Income Housing Residents in New Hampshire

The New England QIN-QIO teamed up with Pratt Homes, a subsidized senior housing complex in Nashua, NH to provide a six week Diabetes Self-Management Education (DSME) course to residents. Ten residents completed the program, and were provided tools to deal with daily challenges that come with diabetes. In addition, members reported benefitting from the peer-to-peer support the class provided. Due to its success, the New England QIN-QIO plans to offer future DSME classes at Pratt Homes.