Success Stories

Collaboration IconSharing Success Stories, Lessons Learned and Innovations in Healthcare across New England

Healthcare providers throughout New England are continuing to improve the efficiency, quality and safety of the care they provide. With support from the New England QIN-QIO, healthcare communities are making great strides towards patient-focused, sustainable health systems.

Click on the titles below to read our most recent stories.

Implementation of Standardized Patient Surveys Helps to Improve Patient Satisfaction Scores

The Bane Care Management team looked at the overall CoreQ Score for calendar year 2017 to ascertain the benchmark of the top 10% performers in the 300+ skilled nursing facility database. The top 10% performers averaged a 91% overall CoreQ Score. The overall CoreQ Score average for all skilled nursing facilities in the database was … Continue reading Implementation of Standardized Patient Surveys Helps to Improve Patient Satisfaction Scores

From Two-Star to Five-Star: One Nursing Home’s Successful Journey to Quality Improvement

Five Star Nursing Home Windsor Health and Rehabilitation Center, LLC is a family-owned and operated 108-bed skilled nursing facility serving the Greater Hartford and Greater Springfield areas. Under new ownership since January 1, 2016, the facility offers a range of care options, including short term, long-term rehabilitation, and skilled nursing services which includes orthopedic, stroke, cardiac, pulmonary rehab, post-transplant care, wound management, and end-of-life care.

QIOs In Action: New England QIN-QIO Helps Improve Access to Blood Pressure Self-Monitoring

Nationwide, approximately 75 million — or one in every three — American adults have high blood pressure or hypertension, according to the Centers for Disease Control and Prevention. States are also feeling the burden of this disease. In New Hampshire, one in four adults has hypertension, and only 33 percent of these individuals have their … Continue reading QIOs In Action: New England QIN-QIO Helps Improve Access to Blood Pressure Self-Monitoring

Increasing Home Health Face-to-Face Certification: Impact of a Hospital-Based Intervention

With support from our Rhode Island Healthcare Advisory Board, the New England QIN-QIO initiated collaboration between hospitals and home health agencies to improve patient transfers from the hospital to home. This collaboration led to interventions at hospitals in Rhode Island; most modified their discharge processes to embed required certification into the routine discharge paperwork for … Continue reading Increasing Home Health Face-to-Face Certification: Impact of a Hospital-Based Intervention

Strong Connecticut Partnership Leads to Increased DSMP Expansion In High-Risk Area

According to statistical sources from the National Institutes of Health and the Centers for Disease Control and Prevention (CDC), nearly 13% of U.S. adults, 20 years and older, and nearly one-third of persons 65 years and older have diabetes. Care for older Americans with diabetes costs Medicare $10 billion annually, and the cost continues to … Continue reading Strong Connecticut Partnership Leads to Increased DSMP Expansion In High-Risk Area

“Punch-a-Bug” Trivia Game Well Received By Mainers

Maine Punch-a-Bug GameAccording to the Centers for Disease Control and Prevention (2017), “at least 80 million antibiotic prescriptions each year are unnecessary, which makes improving antibiotic prescribing and use a national priority.” To meet this urgency, the New England QIN-QIO Antimicrobial Stewardship Team in Maine developed a more interactive and engaging way to teach healthcare providers and beneficiaries about safe antibiotic prescribing and use.