All posts by New England QIN-QIO

Helping Improve Access to Blood Pressure Self-Monitoring

Nationwide, approximately 75 million — or one in every three — American adults have high blood pressure or hypertension, according to the Centers for Disease Control and Prevention. States are also feeling the burden of this disease. In New Hampshire, one in four adults has hypertension, and only 33 percent of these individuals have their … Continue reading Helping Improve Access to Blood Pressure Self-Monitoring

Massachusetts Nursing Home Exceeds Fall Reduction Goal Through Quality Improvement Project

Staff from the Nursing and Recreation Departments at Apple Valley Center, a skilled nursing and rehabilitation center located in Massachusetts, were focused on improving their residents’ quality of life and sought to reduce the incidence of falls and falls with injury in their facility. As a first step, the Center’s Nurse Executive Director had monthly … Continue reading Massachusetts Nursing Home Exceeds Fall Reduction Goal Through Quality Improvement Project

Successful Performance Improvement Project Results in Significant Reduction in Regulated Medical Waste Disposal Expense

Success Story IconWake Robin, a privately-owned nursing home in rural Vermont with less than 50 skilled residents, has been actively engaged with the New England QIN-QIO since 2014 to create and implement their Quality Assessment and Performance and Improvement Program (QAPI). Using these tools from their QAPI program, the leadership at Wake Robin initiated a Performance Improvement Project (PIP) and Root Cause Analysis to address challenges related to managing the disposal of Regulated Medical Waste. (RMW).

Driving Down the Antipsychotic Usage Rate in a Rehabilitation Center in New Hampshire

Success Story IconWhen a new Director of Nursing, Unit Managers, and an Activities Director were all hired and began working at a long-term care facility in New Hampshire, they discovered that previous leadership had approached residents’ behavior issues by relying heavily on the use of antipsychotic medications to sedate and control them. This new leadership at Hanover Terrace Health and Rehabilitation Center worked together to devise a plan that began to revolutionize the culture of the facility and drive down the antipsychotic usage rate.

Meet Donna Drouin from Connecticut

Why did you want to join the New England QIN-QIO Patient & Family Advisory Council (PFAC)? Spreading the patient-family centered care model is paramount to me. I was invited to join the New England QIN-QIO Patient and Family Advisory Council (PFAC) to offer my experience as the co-chair of a small community hospital’s successful PFAC … Continue reading Meet Donna Drouin from Connecticut

Implementation of Standardized Patient Surveys Helps to Improve Patient Satisfaction Scores

Success Story IconBane Care Management LLC operates 14 Skilled Nursing Facilities, three Adult Day Health Centers and two Assisted Living Facilities in Massachusetts. The Bane Care facilities located on the South Shore of Massachusetts use the CoreQ patient experience survey, a set of five measures for skilled nursing care centers and assisted living communities to use to assess satisfaction among patients, residents, and their families. The Bane Care Management leadership team and frontline staff including admission, nursing, and social work noted a variance in survey results among the facilities and began to investigate the variance to improve their CoreQ score.